Channel options—not live connections. Access requires an eligible plan, tenant activation and provider authorization. TikTok is beta; verify availability before purchase.
Start with CRM and customer conversations. Choose the enabled modules your business needs, from Mailbox and Call Centre to Accounting, Sheets and Logistics.
We display the exact Owner → Plans records, not draft price proposals. Set each public plan's currency to USD in your owner console before advertising USD prices. Annual amounts are billed yearly, not an automatic monthly charge.
Entry plan for a small team using Alex, Website Chat, WhatsApp and WooCommerce. Pricing is owner-configurable.
In this plan
Multi-channel plan with social messaging, AI Call Center, larger teams and higher usage limits. Pricing is owner-configurable.
In this plan
Custom/unlimited plan for larger tenants. Commercial terms are managed by the TimesOps platform owner.
In this plan
For small shelters and housing providers that need core client, case, stay, facility, bed, assessment, document, privacy and operational Housing Support workflows. Advanced Canada/HIFIS readiness and mapping governance are available in Housing Professional.
In this plan
Recommended for established shelters and housing providers. Includes Canada/HIFIS readiness, structured Canadian intake, mapping review, mapping-pack customer approval, versioning, guarded rollback, production onboarding and advanced Housing compliance reporting. Readiness is a technical control and does not represent HIFIS certification.
In this plan
For large providers, multi-site deployments, communities and enterprise Housing operations. Includes the complete current Housing governance suite plus multi-organisation Housing and unlimited staff capacity. Implementation, migration, custom integrations and enterprise support can be commercially scoped separately. Direct HIFIS transmission is not enabled.
In this plan
Prices, monthly AI credit allowances and entitlements come from published Owner → Plans records. Annual billing does not create an annual lump sum of AI credits. * Unlimited refers only to the plan's credit allowance, not unlimited tokens, requests, provider spending or availability. No automatic checkout or credit top-up is implied. Modules need tenant activation; WhatsApp/SMS, telephony and other providers may charge separately.
When a published plan includes Housing Support, the owner can separately control Canadian readiness, structured intake, mapping review, mapping packs, governance, guarded rollback, multi-organisation access and production onboarding. Existing Housing records are preserved if a capability is removed from a plan.
Expand a category to review what each owner-published plan includes. The catalog describes our product family; published entitlements and company activation control your access.
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| Customers, contacts and leadsCustomer records, lead capture and team ownership. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Opportunities and appointmentsPipeline stages, meetings and customer follow-up. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Campaigns and AI InboxCRM campaigns and customer conversation context; provider connection may be needed. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Proposals, estimates and invoicesCRM sales documents and customer invoicing. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Payments and Customer 360Record payments; customer identity linking requires matching data. | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| TimesOps Enquiries AI 1.0.0Omnichannel enquiry capture, qualification, identity matching and lead conversion.Requires module activation and connected channels | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on |
| Unified enquiry capture and lead conversionWhatsApp, website chat, Mailbox and authorized social connections | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Alex qualification, routing and follow-upReview and human handoff where appropriate | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| WhatsApp inbox and connected numbersTeam conversations and number management; connect an authorized WhatsApp provider.Provider setup and messaging charges apply | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Templates, automations and knowledge baseWhatsApp campaigns, approved template workflows and verified answers.Templates and delivery require provider approval | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| AI Sales Engine, consent and reportsLead qualification, consent controls, analytics and human takeover.AI credits and policy-approved connection required | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Website chat and human handoffEmbedded widget, inbox and human takeover. | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Facebook MessengerConnect an approved Facebook page and provider webhook.Not live until provider authorization | Not in plan | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Instagram messagingSupported Meta connection where account permissions allow.Not live until provider authorization | Not in plan | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| TikTok and generic webhooksProvider-dependent intake; verify the available TikTok connection path before sale.Integration setup / beta; do not promise a live TikTok inbox | Not in plan | ✓ Included Beta / setup required | ✓ Included Beta / setup required | Not in plan | Not in plan | Not in plan |
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| Call records, agents and queuesCall history, presence and routing in the CRM.Requires provider connectivity | Not in plan | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Twilio browser phone / softphoneBrowser calling where an eligible active Twilio account and number are configured.Built; live calling requires provider and device setup | Not in plan | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Africa’s Talking and SIP/PBX bridgeProvider-specific callback and bridge architecture.Capabilities depend on local provider setup | Not in plan | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Alex voice assistance and handoffVoice-agent workflows, agent takeover and recordings subject to configuration.Provider minutes, AI usage and recording consent separate | Not in plan | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| My To-Do, tasks and projectsPersonal task lists, shared work and project tracking. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Planner/calendar and remindersSchedule appointments, customer follow-ups and alerts. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Timesheets and workspaceRecord work and manage team execution. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| TimesOps Sheets AI 1.1.0Workbooks, formulas, charts, data imports and Alex analysis.Requires module activation | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Workbooks, formulas and formatting | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Imports, exports and charts | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Resizable rows and columns; Alex assistanceAI provider / usage limits apply | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable | Unavailable |
| Goals & OKRs AI 1.0.0Company, team and personal goals, linked KPIs and Alex insights.Requires module and relevant data | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on |
| Goals, OKRs and review cycles | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| KPI progress and Alex insightsMetrics depend on connected modules | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| Alex AI assistantCompany-aware assistance with explicit review and governance.AI usage limits and provider fees apply | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Monthly AI creditsPer-month credit allowance from the actual published Owner → Plans record.Credits follow the owner AI policy; token, request, cost and provider safeguards still apply | 500 credits / month | 5,000 credits / month | Unlimited plan allowance* | Not in plan | Not in plan | Not in plan |
| Assignments and workflowsRules for follow-up and operational automation. | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Analytics, reports and supported integrationsCRM reports and supported connected channels, subject to feature access. | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| WooCommerce connectivityCustomer commerce context and eligible store connection.Store connection required | ✓ Included | ✓ Included | ✓ Included | Not in plan | Not in plan | Not in plan |
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| TimesOps Mailbox + Alex AI 1.0.0Personal and shared email, threads, drafts and Alex email copilot.Requires connected mail account / provider | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on |
| Personal and shared mailboxesIMAP/SMTP, inbox, threading, drafts and attachments | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Gmail and Microsoft OAuthEligible connection only; requires provider credentials | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Alex email copilotHuman-reviewed drafts and assistance; AI credits apply | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| People / HR / Payroll / Recruitment 1.0.3Employee records, payroll, recruitment and external careers widget.Requires module activation / jurisdictional payroll review | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on |
| HR records, attendance and workforce | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Payroll administrationLocal tax and labor compliance require independent validation | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Recruitment, public Careers and external careers widget | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Housing Support | Homelessness & Housing 1.5.5Multi-tenant shelter, housing and homelessness operations with privacy, Canadian readiness and governed mapping workflows.Requires Housing module entitlement, tenant activation and staff/organisation permissions | Ask about add-on | Ask about add-on | Ask about add-on | ✓ Included* | ✓ Included* | ✓ Included* |
| Shelter and housing operationsFacilities, beds, clients, cases, stays, assessments, documents and reporting | Not in plan | Not in plan | Not in plan | ✓ Included* | ✓ Included* | ✓ Included* |
| Privacy, consent and audit controlsTenant- and organisation-scoped operational governance | Not in plan | Not in plan | Not in plan | ✓ Included* | ✓ Included* | ✓ Included* |
| Canada / HIFIS readinessReadiness and mapping governance only; not HIFIS certification | Not in plan | Not in plan | Not in plan | Not in plan | ✓ Included* | ✓ Included* |
| Mapping packs, customer approval and versioningAdvanced entitlement; customer/community technical decisions only | Not in plan | Not in plan | Not in plan | Not in plan | ✓ Included* | ✓ Included* |
| Guarded rollback and production onboardingAdvanced entitlement; snapshots and readiness checks | Not in plan | Not in plan | Not in plan | Not in plan | ✓ Included* | ✓ Included* |
| Direct HIFIS transmissionNot enabled in v1.5.5; no release is promised by this catalog entry | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note |
| Logistics Pro 2.8.0Shipments, tracking, pickup requests, manifests and branded customer sites.Requires module activation / optional external tracking | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on |
| Shipments, tracking and manifests | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Customer portal and website builder | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Pickups, shipping billing and reports | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Feature / capability | StarterMonthly quote | BusinessMonthly quote | EnterpriseMonthly quote | Housing StarterCAD 499.00/mo | Housing ProfessionalCAD 999.00/mo | Housing EnterpriseCAD 2,500.00/mo |
|---|---|---|---|---|---|---|
| Accounting & Finance 1.2.2Tenant-isolated GL, reconciliation, payments and Alex AI Accountant.Requires module activation / finance setup | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on |
| GL, opening balances and journal entries | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| CRM invoices and payment postingSource-linked entries and duplicate posting controls | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Bank, cash, wallet routing and reconciliation | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Payables, budgets and financial reports | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Alex AI AccountantReview-first preparation; no autonomous posting | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
| Accounting Integration Hub 1.1.0Optional reviewed workflows for external accounting systems.Optional module · provider-specific capabilities | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on | Ask about add-on |
| QuickBooks Online export adapterEligible customer, invoice and allocated payment export; OAuth, mappings and sandbox verification required | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note |
| Xero export adapterEligible contact, invoice and allocated payment export; OAuth, mappings and sandbox verification required | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note |
| Zoho Books export adapterRegional OAuth; eligible new customer, invoice and payment export; sandbox/UAT required | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note | Not in plan Uat · see note |
| Odoo 19 connectorAPI-key connection check; CSV export and verified record mapping; no live financial posting | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note |
| Sage Accounting connectorOAuth business connection beta; CSV export and verified record mapping; no live financial posting | Not in plan Beta · see note | Not in plan Beta · see note | Not in plan Beta · see note | Not in plan Beta · see note | Not in plan Beta · see note | Not in plan Beta · see note |
| Dynamics 365 Business Central connectorMicrosoft Entra connection check; CSV export and verified record mapping; no live financial posting | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note | Not in plan Limited · see note |
| Live financial posting to Odoo, Sage or Business CentralNot delivered in v1.1.0; no release date is promised. | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note | Not available Coming Soon · see note |
| Generic HTTPS/CSV and audit mappingCapability depends on authorized connection and reviewed workflow | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan | Not in plan |
* “Included” refers only to the published plan entitlement and installed, globally available module—not your company's activation or a verified live provider connection. “Unlimited plan allowance” applies only to the credit quota, and is subject to token, request, cost, provider and platform controls. Annual billing retains a monthly AI credit allowance. The owner must enable modules per tenant. Odoo 19, Sage Accounting and Business Central support connection checks and CSV/record mapping in this release, not live financial posting. Messaging, calling, SMS and other providers may charge separately.
Keep TimesOps CRM documents and your accounting software aligned through supported, reviewed workflows. Each connection belongs to the authorized tenant.
Connection and synchronization are provider-specific. The integration is an optional module, separate from native TimesOps Accounting & Finance.
| Accounting software | Connection | Supported v1.1.0 workflow | Current capability |
|---|---|---|---|
| QuickBooks Online | OAuth 2.0; provider app and company authorization | Eligible customer, tax-free invoice and allocated-payment exports with owner-reviewed mappings.Existing adapter; test with your company and sandbox before live financial writes. | Export adapter · sandbox verification |
| Xero | OAuth 2.0; authorized organisation selection | Eligible contact, tax-free invoice and allocated-payment exports with reviewed mappings.Requires an authorized organisation and verified ledger/account mappings. | Export adapter · sandbox verification |
| Zoho Books | Regional OAuth; authorized organisation selection | Eligible new customer, tax-free invoice and allocated-payment export adapter.Region, currency, zero-tax item and external payment account must be verified. | Export adapter · UAT required |
| Odoo 19 | HTTPS/API-key company connection check (JSON-2) | CSV exports and verified external record-ID mapping.No live financial posting or automatic invoice/payment sync in v1.1.0. | Connection + CSV only |
| Sage Accounting | OAuth business connection (beta) | CSV exports and verified external record-ID mapping.Sage Accounting/Business Cloud; not Sage Intacct. No live financial posting. | Beta · connection + CSV only |
| Dynamics 365 Business Central | Microsoft Entra app connection check | CSV exports and verified external record-ID mapping.Business Central only, not Dynamics 365 Finance. No live financial posting. | Connection + CSV only |
Important: QuickBooks, Xero and Zoho Books have export adapters for eligible records, subject to authentication, verified account mappings, human review and sandbox/UAT. Odoo 19, Sage Accounting and Business Central support connection checks, CSV exports and verified record mapping only—not live financial posting. Installing the module or selecting a plan does not connect an account or enable auto-sync. Provider charges and account approvals may apply.
Discuss accounting integration →Additional modules are controlled by your plan and tenant activation, not by their mere presence on the server.
Connect eligible email accounts, shared mailboxes and reviewed AI-assisted drafts.
Manage call records, agents and browser calling with a configured supported provider.
Keep the GL, bank/cash/wallet routing, reconciliation and finance reviews together.
Connect CRM, Sheets AI, Goals, People and Logistics where included and activated.
Explore real product screens from our current TimesOps modules. Every customer gets the modules and integrations enabled for their selected package.
Actual TimesOps Team Inbox filters for attention, workflow, assigned agent and connected number. Customer conversations have been cropped out. An authorized number and provider setup are required.
See packages and availability Example tenant content is for illustration; external providers require setup.
Explore the actual finance workbench and review-first assistant, shown using zero-balance example data.
See packages and availability Example tenant content is for illustration; external providers require setup.
An actual blank TimesOps workbook with editing controls, formula bar and analysis tools.
See packages and availability Example tenant content is for illustration; external providers require setup.
See the actual TimesOps logistics template selection and publishing workspace.
See packages and availability Example tenant content is for illustration; external providers require setup.
A TimesOps-powered example customer portal for shipment tracking, quotes and pickup requests.
See packages and availability Example tenant content is for illustration; external providers require setup.Understand trial terms, provider connections and the software in your package.
Expand the comparison categories above. “Included” means that the owner has enabled the feature in that public plan, and for separately installed modules the module is available on the server. Your company also needs an activation record, and some features require an external connection.
Each price is shown in its actual owner-published currency. Our intended public currency is USD; the owner must set it to USD in Owner → Plans. We never silently convert or substitute proposed prices.
Yes, if that package is active, publicly published and has a trial configured. Your selected package and billing preference are carried into workspace creation. A missing or ineligible plan won't silently become Starter.
The trial duration, staff allowance, usage limits and module entitlements come from your selected published plan. No card is required for the existing trial signup. Paid access is confirmed separately after billing is verified.
The AI credit allowance displayed on each card and in the comparison comes directly from the published Owner → Plans record. The allowance is monthly even when you choose annual billing. If Alex AI is excluded, credits are not advertised as included. No automatic credit top-up is promised.
Additional capacity can be discussed with TimesOps sales and approved by the platform owner. This release does not advertise self-service top-up checkout or any specific top-up payment channel as active. The owner must verify the allowance, charges and actual payment before enabling an adjustment. Contact sales about extra AI credits.
1 AI credit = 1000 weighted tokens (input × 1, output × 1). The platform also applies separately configured token, request and cost safeguards. Requests using managed Alex AI are blocked when the enforced plan credit limit is reached. Contact sales about your allowance; no automatic paid overage or top-up is implied.
Software entitlements and third-party consumption are different. Connected providers may charge for messages, phone numbers, call minutes, mail hosting or other API usage. AI credits cover only usage accounted for under the configured TimesOps credit policy; other service limits and provider fees may apply.
No. Social channels require supported connection paths, account permissions and actual authorization for your tenant. A feature entitlement is not proof that any particular social connection is currently live.
No. QuickBooks Online, Xero and Zoho Books have eligible review-first invoice/payment exports. Odoo 19, Sage Accounting and Dynamics 365 Business Central currently support connection checks and CSV/record mapping only, not live financial posting.
Talk to TimesOps sales about an available add-on or upgrade. Your owner updates the plan or tenant entitlement and enables the module; existing company records remain separate.
Trial signup does not perform automatic checkout or convert you to a paid subscription. Paid access is activated after a verified payment or approved commercial arrangement. Request a demo or contact sales for billing details.
Yes. Book a demo and tell us which workflows matter most for your team.
Start an available trial or book a guided product demo.