Clients, cases & stays
Manage client profiles, assigned casework, admissions, discharges, follow-ups and structured service history.
TimesOps Housing Support
Run housing and homelessness services with clear operational control.
Bring shelter operations, clients, cases, stays, assessments, documents, privacy, reporting and Canadian readiness workflows into one tenant-isolated TimesOps workspace.
✓ Company + organisation isolation✓ Role-based access✓ Customer-approved mapping governance
TimesOps does not claim HIFIS certification. Direct HIFIS transmission is not enabled in this release.
Housing SupportProduction onboarding
Governed setupWorkspace readinessConfiguration in progress
Customer/community decisions remain explicit and auditable.Clients & staysOperationalScoped to the active organisation
Privacy & consentControlledRole-aware access and audit
Mapping governanceReview-firstApproval before production use
HIFIS transmissionDisabledNo live connector in this release
✓ Structured assessments & follow-ups✓ Mapping packs & version comparison✓ Guarded rollback snapshots○ Production-readiness blockers stay visible
Representative product illustration only. No resident/client data is shown.
Built for governed service delivery
SheltersTransitional housingHousing programmesCommunity organisationsMulti-agency deployments
Operational foundation
One workspace for the day-to-day work.
Housing Support is a TimesOps module, not a separate customer database. Tenant and organisation scoping stays enforced across the workflow.
Facilities, rooms & beds
Track facilities, room capacity, bed availability and operational occupancy without mixing organisations.
Assessments & documents
Use structured assessments, controlled registers, uploaded documents and role-aware access.
Privacy, consent & audit
Record consent decisions, privacy requests and audit activity while keeping sensitive records permission-scoped.
Management reporting
Review programme, occupancy and operational metrics with restricted exports where appropriate.
Alex AI, when entitled
Use the same tenant AI allowance and policy controls as the rest of TimesOps. Housing does not create a separate AI wallet.
Canada / HIFIS readiness
Prepare the configuration before anyone calls it ready.
For eligible Canadian deployments, TimesOps separates operational data collection from technical mapping approval and production-readiness governance.
- Structured Canadian intake and anonymous turnaway staging
- Annex A field-readiness dashboard and technical preflight
- Local vocabulary mapping review without inferring sensitive identity data
- CSV mapping packs with validation, customer approval and conflict protection
- Version comparison, governance metadata and guarded rollback
- Production-onboarding checklist with explicit blockers
Governance sequence
From configuration to controlled production readiness.
Each step stays explicit so a customer can see what is configured, reviewed and still blocked.
- 1Configure provider profileRecord service-provider and community context.
- 2Review local mapping vocabularyUse customer/community-approved values only.
- 3Record customer sign-offCapture the decision reference and governance notes.
- 4Run readiness preflightSurface mandatory blockers before production use.
- 5Record Production-ready in TimesOpsOnly after required blockers are cleared.
No step authorises government submission or HIFIS transmission.
Safety by design
What TimesOps deliberately does not assume.
Readiness and governance are technical controls, not certification claims.
No inferred sensitive identity
Structured identity data must come from the client/representative or an authorised verified record.
No silent mapping overwrite
Approved live mappings are protected from conflicting imports and later changes.
No destructive downgrade
If a plan no longer includes an advanced Housing feature, records stay preserved; access becomes plan-restricted.
No HIFIS-certified claim
TimesOps can support readiness workflows without representing itself as certified by the Government of Canada.
Owner-controlled commercial access
Housing capabilities follow your published TimesOps plan.
The owner decides module and advanced Housing entitlements in Owner → Plans. Tenant activation and staff permissions still apply.
CAD 499.00/ month
- ✓ Housing Support module
- — Canada / HIFIS readiness
- — Structured Canadian intake
- — HIFIS mapping review
- — Mapping-pack import & customer approval
- — Mapping governance & versioning
- — Guarded rollback
- — Production onboarding & readiness
- — Multi-organisation Housing
- — Advanced Housing compliance reports
- — Future HIFIS connector / export entitlement
CAD 999.00/ month
- ✓ Housing Support module
- ✓ Canada / HIFIS readiness
- ✓ Structured Canadian intake
- ✓ HIFIS mapping review
- ✓ Mapping-pack import & customer approval
- ✓ Mapping governance & versioning
- ✓ Guarded rollback
- ✓ Production onboarding & readiness
- — Multi-organisation Housing
- ✓ Advanced Housing compliance reports
- — Future HIFIS connector / export entitlement
CAD 2,500.00/ month
- ✓ Housing Support module
- ✓ Canada / HIFIS readiness
- ✓ Structured Canadian intake
- ✓ HIFIS mapping review
- ✓ Mapping-pack import & customer approval
- ✓ Mapping governance & versioning
- ✓ Guarded rollback
- ✓ Production onboarding & readiness
- ✓ Multi-organisation Housing
- ✓ Advanced Housing compliance reports
- — Future HIFIS connector / export entitlement
Displayed plan access comes from published Owner → Plans records. A Housing entitlement does not grant staff permission, mark a workspace production-ready, connect HIFIS, or replace customer/community approval.
Ready to see TimesOps with your team?
Start an available trial or book a guided product demo.