Meet TimesOps + Alex AI

One modular platform for the work your organisation runs on.

Bring CRM, conversations, AI, finance, logistics, people operations and specialist modules such as Housing Support into one tenant-isolated TimesOps workspace.

Start an available trial Book a personal demo

✓ Real tenant workspaces✓ Published-plan access✓ People stay in control

Trial length, features and pricing depend on your published plan. External AI, messaging and calling providers need separate setup.

Overview◌ Inbox◇ Customers▦ Pipeline✦ Alex AI☷ Tasks

Representative workflow preview · example content

One team. One customer journey.

New enquiryWebsite chat

Next stepSales follow-up

Alex prepared a reply

Thanks for reaching out. I can help gather the details for your sales team.

Draft · awaiting team review

Enquiry receivedLead createdTeam follow-up

✦

Alex assists your teamVerified context · human handoff

Representative preview, not a screenshot or live provider connection.

Designed for modular operations

CRM & salesWhatsAppAccountingLogisticsPeopleHousing Support

The connected workspace

Less chasing updates.
More moving work forward.

Give your team the context to respond, sell, deliver and report without building a new workflow in every tab.

↗

01 / Sales & enquiries

From first hello to your next deal.

Manage CRM customers, opportunities, appointments, proposals and the Enquiries AI module when included and activated.

See Sales CRM features →

✦

02 / Alex AI & omnichannel

Support your people, not replace them.

Use connected WhatsApp, website chat and eligible social channels to keep conversations visible, with AI assistance and human control.

Meet Alex AI →

▣

03 / Your operations

Bring business work closer to customers.

Extend your workspace with Mailbox, Call Centre, Accounting, Sheets AI, People or Logistics according to your plan and tenant activation.

Explore modules →

⌂

04 / Specialist workflows

Run housing and homelessness services with governance built in.

Housing Support adds shelter operations, privacy, assessments, Canadian readiness, mapping governance and production onboarding when entitled.

Explore Housing Support →

Designed for the full conversation

Connect the channels.
Keep the customer context.

Turn disconnected messages and manual handoffs into a workflow your team can actually follow.

MAILBOX + ALEX AI · v1.0.0

Email that belongs in your customer workflow.

Personal and shared mailboxes, threading, drafts, eligible IMAP/SMTP and Gmail/Microsoft OAuth, and an AI email copilot when configured.

Compare Mailbox access →Representative TimesOps concept using example content; user-supplied third-party mailbox screenshots are references, not TimesOps product screens. Provider connection required.

✉ MailboxDraft

Customer enquiry · example

Re: Your request for a product demonstration

✦ Alex suggestion
Hi there, happy to arrange a walkthrough for your team…

Review draft before sending

CLOUD CALL CENTRE

Calls and customer follow-ups, side by side.

Manage agents, queues and call records, with browser phone capabilities where an eligible active provider, number and headset are configured.

Explore Call Centre →Twilio, Africa's Talking or SIP/PBX require provider setup. Representative preview.

Provider not connected in previewAgent workspace

Call history · callbacks · team presence

↗ Follow-up assigned☷ Customer context linked◌ Human handoff available

Customer conversation examples

A clearer path from first message to next action.

Interactive replies and appointment handoffs help illustrate the kind of workflow you can configure with authorized channels, enabled modules and provider support.

WHATSAPP & ENQUIRIES AI

Give every enquiry an organized first step.

Collect a customer's intent, route the enquiry and bring an agent into the conversation when needed. Interactive message formats depend on provider approval and supported templates.

Compare conversation features →

TimesOps · example businessRepresentative message flow

Hello! How can our team help you today?

Choose a topic below so we can send your enquiry to the right person.

Sales enquiryProduct informationRequest a meeting

Sales enquiry

Illustration only · not connected or interactive

APPOINTMENTS & HUMAN HANDOFF

Turn a request into a follow-up your team can confirm.

Show suggested time slots, retain the customer context and hand off to an agent. The example below does not make a live calendar booking.

See the workflow in a demo →

Could we speak with someone tomorrow?

Suggested appointment windows

Choose a preferred time. A team member will confirm availability.

9:00 – 10:0011:00 – 12:0014:00 – 15:00Example time slots · no booking submitted

These are original, representative TimesOps workflow illustrations informed by your reference screenshots. They are not third-party product screenshots, proof of an active WhatsApp connection, an automated booking guarantee or a live provider demonstration.

Take a closer look

See TimesOps in action.

Explore real product screens from our current TimesOps modules. Every customer gets the modules and integrations enabled for their selected package.

Team Inbox

Actual TimesOps UI · customer data excluded · connection not verified

WhatsApp Team Inbox

Actual TimesOps Team Inbox filters for attention, workflow, assigned agent and connected number. Customer conversations have been cropped out. An authorized number and provider setup are required.

See packages and availability Example tenant content is for illustration; external providers require setup.

CRM · Alex AI · Mailbox · Call Centre · Sheets · Accounting · Logistics · PeopleBook a guided tour →

Meet Alex AI

Your AI teammate for the work between conversations.

Alex can help teams prepare responses, surface customer context, identify the next action and assist with enabled modules such as Accounting and Sheets. Sensitive decisions and financial posting remain under human control.

Sales follow-upMailbox draftsFinancial reviewTeam handoff

Explore Alex AI →

AI access requires an eligible plan, enabled tenant settings and configured credits/provider access.

Representative AI-assisted workflow

Could you summarize this enquiry and suggest the next action?

✦ Alex draft

The customer requested a walkthrough. Create a lead, suggest a demo slot and ask your team to review the reply.

Suggested action · awaiting approval

✓ Your team approves before sending

Housing Support

From shelter operations to governed production readiness.

Manage clients, cases, stays, assessments, documents, privacy and reporting in a multi-tenant Housing workspace. Eligible Canadian deployments can add HIFIS-readiness, mapping review and customer-approved governance without enabling direct HIFIS transmission.

Explore Housing Support →See plan access

Production onboardingPlan entitlement → staff permission → organisation scope → governance readinessEach layer is checked separately. No single plan checkbox grants access to resident data or certifies a deployment.

One platform, different workflows

Fit TimesOps to your industry.

Use the modules and integrations that suit your team, subject to published plan allowances and enablement.

Logistics & freight

Shipments, pickups, tracking, billing and customer portals.

See how it works →

Housing & homelessness

Shelter operations, cases, stays, privacy, readiness and mapping governance.

See how it works →

Retail & e-commerce

Connected enquiries, WooCommerce context and sales follow-up.

See how it works →

Service businesses

Appointments, proposals, jobs and team work.

See how it works →

Finance & accounting teams

Reconciliation, reports, budgets and reviewed finance assistance.

See how it works →

HR & growing companies

People, recruitment, careers, goals and shared work.

See how it works →

Travel & hospitality

Capture enquiries, book follow-ups and coordinate customer care.

See how it works →

Connections with clear boundaries

Bring your tools, on your terms.

Availability is provider- and tenant-specific. Code support is not a live connection.

WhatsApp & website chat

Authorized numbers, embedded sites, templates and human takeover.

Account approval / provider fees may apply

Gmail, Microsoft, IMAP/SMTP

Eligible mailboxes connected to your customer workflow.

OAuth/app and mailbox setup required

Twilio, Africa’s Talking, SIP/PBX

Voice workflows and browser calling where configured.

Provider verification and call charges apply

QuickBooks, Xero & Zoho

Eligible reviewed invoice/payment exports; separate integration module.

Odoo, Sage and Business Central: connection and CSV only · see provider details

Accounting Integration Hub · v1.1.0

Connect the books you already use.

Keep TimesOps CRM documents and your accounting software aligned through supported, reviewed workflows. Each connection belongs to the authorized tenant.

Six accounting software options

Connection and synchronization are provider-specific. The integration is an optional module, separate from native TimesOps Accounting & Finance.

No published plan includes this module · ask sales

Accounting software	Connection	Supported v1.1.0 workflow	Current capability
QuickBooks Online	OAuth 2.0; provider app and company authorization	Eligible customer, tax-free invoice and allocated-payment exports with owner-reviewed mappings.Existing adapter; test with your company and sandbox before live financial writes.	Export adapter · sandbox verification
Xero	OAuth 2.0; authorized organisation selection	Eligible contact, tax-free invoice and allocated-payment exports with reviewed mappings.Requires an authorized organisation and verified ledger/account mappings.	Export adapter · sandbox verification
Zoho Books	Regional OAuth; authorized organisation selection	Eligible new customer, tax-free invoice and allocated-payment export adapter.Region, currency, zero-tax item and external payment account must be verified.	Export adapter · UAT required
Odoo 19	HTTPS/API-key company connection check (JSON-2)	CSV exports and verified external record-ID mapping.No live financial posting or automatic invoice/payment sync in v1.1.0.	Connection + CSV only
Sage Accounting	OAuth business connection (beta)	CSV exports and verified external record-ID mapping.Sage Accounting/Business Cloud; not Sage Intacct. No live financial posting.	Beta · connection + CSV only
Dynamics 365 Business Central	Microsoft Entra app connection check	CSV exports and verified external record-ID mapping.Business Central only, not Dynamics 365 Finance. No live financial posting.	Connection + CSV only

Important: QuickBooks, Xero and Zoho Books have export adapters for eligible records, subject to authentication, verified account mappings, human review and sandbox/UAT. Odoo 19, Sage Accounting and Business Central support connection checks, CSV exports and verified record mapping only—not live financial posting. Installing the module or selecting a plan does not connect an account or enable auto-sync. Provider charges and account approvals may apply.

Discuss accounting integration →

A straightforward start

From your first trial to your first real workflow.

No automatic paid activation. Start with a published plan, connect what you need and invite your team.

Choose your package

Select an available published plan. Its price, limits and trial duration come from the owner configuration.

Create your workspace

Your selected plan carries through signup; available modules follow plan entitlements and company activation.

Connect, review, launch

Configure authorized channels, assign staff and keep AI and payments under appropriate controls.

Find your package →Prefer help? Book a guided demo →

Published plans, not made-up prices

Choose the workspace your team needs.

The prices and module entitlements shown below are read from Owner → Plans. We don't activate paid subscriptions before payment verification.

Published plan records · USD when configured in Owner → Plans

Starter

Entry plan for a small team using Alex, Website Chat, WhatsApp and WooCommerce. Pricing is owner-configurable.

Request a quoteMonthly terms on request

Request a quoteAnnual terms on request

Monthly AI credit allowance500 AI credits / month

21-day trial available

Start Starter trial →

In this plan

5 staff users
Sales CRM, tasks and customer workflows
Alex AI (usage controls apply)
WhatsApp (connect a provider)

Compare all features →

Business

Multi-channel plan with social messaging, AI Call Center, larger teams and higher usage limits. Pricing is owner-configurable.

Request a quoteMonthly terms on request

Request a quoteAnnual terms on request

Monthly AI credit allowance5,000 AI credits / month

14-day trial available

Start Business trial →

In this plan

25 staff users
Sales CRM, tasks and customer workflows
Alex AI (usage controls apply)
WhatsApp (connect a provider)
Call Centre (provider setup)

Compare all features →

Enterprise

Custom/unlimited plan for larger tenants. Commercial terms are managed by the TimesOps platform owner.

Request a quoteMonthly terms on request

Request a quoteAnnual terms on request

Monthly AI credit allowanceUnlimited plan AI credits*

Discuss a guided setup

Discuss Enterprise →

In this plan

Custom staff allowance
Sales CRM, tasks and customer workflows
Alex AI (usage controls apply)
WhatsApp (connect a provider)
Call Centre (provider setup)

Compare all features →

Housing Starter

For small shelters and housing providers that need core client, case, stay, facility, bed, assessment, document, privacy and operational Housing Support workflows. Advanced Canada/HIFIS readiness and mapping governance are available in Housing Professional.

CAD 499.00/ month · monthly billing

CAD 5,100.00/ year · annual billing

Monthly AI credit allowanceAlex AI not included

14-day trial available

Start Housing Starter trial →

In this plan

10 staff users
Sales CRM, tasks and customer workflows
Housing Support | Homelessness & Housing

Compare all features →

Housing Professional

Recommended for established shelters and housing providers. Includes Canada/HIFIS readiness, structured Canadian intake, mapping review, mapping-pack customer approval, versioning, guarded rollback, production onboarding and advanced Housing compliance reporting. Readiness is a technical control and does not represent HIFIS certification.

CAD 999.00/ month · monthly billing

CAD 10,200.00/ year · annual billing

Monthly AI credit allowanceAlex AI not included

14-day trial available

Start Housing Professional trial →

In this plan

30 staff users
Sales CRM, tasks and customer workflows
Housing Support | Homelessness & Housing

Compare all features →

Housing Enterprise

For large providers, multi-site deployments, communities and enterprise Housing operations. Includes the complete current Housing governance suite plus multi-organisation Housing and unlimited staff capacity. Implementation, migration, custom integrations and enterprise support can be commercially scoped separately. Direct HIFIS transmission is not enabled.

CAD 2,500.00/ month · monthly billing

CAD 25,500.00/ year · annual billing

Monthly AI credit allowanceAlex AI not included

Discuss a guided setup

Discuss Housing Enterprise →

In this plan

Custom staff allowance
Sales CRM, tasks and customer workflows
Housing Support | Homelessness & Housing

Compare all features →

Prices, monthly AI credit allowances and entitlements come from published Owner → Plans records. Annual billing does not create an annual lump sum of AI credits. * Unlimited refers only to the plan's credit allowance, not unlimited tokens, requests, provider spending or availability. No automatic checkout or credit top-up is implied. Modules need tenant activation; WhatsApp/SMS, telephony and other providers may charge separately.

See the complete plan comparison →

Questions, answered

Know what you're signing up for.

Ready to see TimesOps with your team?

Start an available trial or book a guided product demo.

Start Trial Book Demo

One modular platform for the work your organisation runs on.

One team. One customer journey.

Less chasing updates.
More moving work forward.

From first hello to your next deal.

Support your people, not replace them.

Bring business work closer to customers.

Run housing and homelessness services with governance built in.

Connect the channels.
Keep the customer context.

Email that belongs in your customer workflow.

Calls and customer follow-ups, side by side.

A clearer path from first message to next action.

Give every enquiry an organized first step.

Turn a request into a follow-up your team can confirm.

See TimesOps in action.

WhatsApp Team Inbox

Alex AI Accountant

Online Sheets AI

Logistics website builder

Customer shipping portal

Your AI teammate for the work between conversations.

From shelter operations to governed production readiness.

Fit TimesOps to your industry.

Logistics & freight

Housing & homelessness

Retail & e-commerce

Service businesses

Finance & accounting teams

HR & growing companies

Travel & hospitality

Bring your tools, on your terms.

Connect the books you already use.

From your first trial to your first real workflow.

Choose your package

Create your workspace

Connect, review, launch

Choose the workspace your team needs.

Know what you're signing up for.

Ready to see TimesOps with your team?

One modular platform for the work your organisation runs on.

One team. One customer journey.

Less chasing updates.More moving work forward.

From first hello to your next deal.

Support your people, not replace them.

Bring business work closer to customers.

Run housing and homelessness services with governance built in.

Connect the channels.Keep the customer context.

Email that belongs in your customer workflow.

Calls and customer follow-ups, side by side.

A clearer path from first message to next action.

Give every enquiry an organized first step.

Turn a request into a follow-up your team can confirm.

See TimesOps in action.

WhatsApp Team Inbox

Alex AI Accountant

Online Sheets AI

Logistics website builder

Customer shipping portal

Your AI teammate for the work between conversations.

From shelter operations to governed production readiness.

Fit TimesOps to your industry.

Logistics & freight

Housing & homelessness

Retail & e-commerce

Service businesses

Finance & accounting teams

HR & growing companies

Travel & hospitality

Bring your tools, on your terms.

Connect the books you already use.

From your first trial to your first real workflow.

Choose your package

Create your workspace

Connect, review, launch

Choose the workspace your team needs.

Know what you're signing up for.

Ready to see TimesOps with your team?

Less chasing updates.
More moving work forward.

Connect the channels.
Keep the customer context.