Industry playbooks

Configure TimesOps around how your organisation actually works.

Use the modules your team needs, keep tenant data isolated and add specialist workflows without creating a second platform.

E-commerce & Retail

Product questions, Website Chat, WooCommerce context, lead recovery and human sales support.

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Logistics & Courier

Shipments, pickup requests, tracking, billing, WhatsApp and customer portals.

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Housing & Homelessness

Shelter operations, clients, cases, stays, assessments, privacy, Canadian readiness and governed mapping workflows.

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Travel

Lead qualification, itinerary enquiries, follow-up reminders and human handoff.

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Schools & Education

Parent enquiries, admissions leads, notices and support workflows.

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SACCOs & Microfinance

Member enquiries, application follow-up and controlled human escalation.

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Clinics & Healthcare

General non-diagnostic enquiries, appointment workflows and staff escalation.

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Real Estate

Property leads, viewing follow-ups, call queues and CRM opportunity tracking.

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Restaurants & Hospitality

Customer questions, bookings, reminders and support.

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Professional Services

Lead intake, proposals, tasks, projects and account follow-up.

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